In the constant quest to create innovative technological solutions that optimize companies' processes, samsys announces its latest release: the Assistsys, a Technical Assistance platform that will revolutionize the way your company manages and registers its technical interventions.
Assistsys – Do you still document Technical Assistance on paper?
How many times have you faced the need to document technical assistance? The first option is our friend – paper.
Done with paper intervention reports
What if we tell you that you can stop worrying? Assistsys arrived to simplify and streamline the registration of interventions, bringing with it a series of advantages to improve the efficiency of your processes.
What is Assistsys?
Assistsys is the solution that will allow your company to digitize and optimize technical assistance processes. Imagine being able to record the time spent on customer interventions, the parts used and even associate photographs and videos with each intervention. All this, in an organized and accessible way, in a single system.
Advantages of Assistsys:
- Process Digitization: Goodbye to paper and complexity. With Assistsys, everything is digitally documented, minimizing errors and making the process more efficient.
- Integration with ERPs: Assistsys is easily integrated with the main Management software, such as Wintouch, Sage and PHC, further enhancing your productivity.
- Detailed Registration: Record the time, parts and even photos and videos associated with each service, allowing for detailed control and a complete view of the history.
- Guaranteed Billing: With the digitization of the process, the invoicing of assistance becomes more accurate and assertive, ensuring that no detail is overlooked.
- Simplifying the Technician's Life: By providing a simplified and immediate completion of the intervention, Assistsys allows your technician to focus on what really matters.
See for yourself how this platform can help simplify the way your company manages technical assistance.
If you're ready to simplify your technical team's day-to-day life, optimize processes and increase your company's efficiency, Assistsys is the solution you're looking for.
Contact us today to learn more about how Assistsys can transform your helpdesk management! Put an end to paper service reports and streamline your processes.