In 1998, Samsys was celebrating its first year of existence, still in its first facilities, when a call culminated in something very positive for this young company, and for those who would become its partners of excellence: sovinorte.
Core of Sovinorte Company
From 1975 to sovinorte - Northern Glass Society, Lda. is present on the market with technological update, industrial experience and ability to respond appropriately to the demands of its customers.
It is based in Rio Tinto, in the municipality of Gondomar, where they work in the branch of glass and plane mirror manufacturing industry. It explores the segments of the Furniture Industry, Interior Remodeling Area and Decoration Area.
Partnership Evolution
No first contact there was an urgent and central need for the company to function, namely the replacement of some machines e hardware that required renovation and would become the main focus at an early stage.
With the evolution of both companies, Samsys ended up becoming, in 2011, the company responsible for all the company's software management.
This vote of confidence was taken by the head of the glass company, André Costa, who, referring to that phase, clarifies: “The company had progressed a lot, but was starting to stagnate. Communication was difficult between the different work areas and departments».
Challenge for Samsys
In 2010 there was a need to improve company communication – this was the real challenge posed to Samsys.
The next steps involved evaluating the competition, figuring out how they could improve and “putting things in the balance”, as André said.
Samsys' mission was to coordinate and unify the areas of Production, Finance, Software and Communication.
At a visual level, some decisions were taken that changed the way the brand was being communicated. Creating a layout for the internal documents and improving the website were two of the most significant changes.
As regards processes management, the work was even more challenging and motivating, since through the ERP PHC Advanced a new management and work system was created, which completely changed Sovinorte's day-to-day and organization.
Our contribution – customized PHC solution
«What do you need to produce today? For whom? To deliver when? And how am I going to gather the information needed for each tag?” – these were André Costa's questions that, with the involvement of the Samsys team, were being answered. The solution lay in the customization of the ERC PHC, thus allowing it to be adapted to the real needs of Sovinorte.
Almost seven years have passed and the result is very positive.
«It was like a new life for Sovinorte» concludes the a testimony.
The Samsys way of acting
At Samsys, it is essential to understand the level of satisfaction achieved with the partnerships and projects that we advance with us. We dedicate ourselves to each one in a committed way and we believe that each challenge is unique and we treat it as being truly ours, always taking into account the consideration we have for our customers, for our complicity, for our commitment to goals and objectives or for the bonds of trust. that are generated.
Competence, objectivity, responsibility, mutual help, commitment, motivation and originality are the pillars of Samsys. The values on which it is based to evolve every day and to help companies achieve their goals are reflected in the partnership with Sovinorte.
Together we go further
Our achievements are inevitably inseparable from the success of our partners, to which we seek to contribute daily.
We proudly share this case study for the professional and dedicated work we have applied, with the hope that this experience will be replicated with other companies.
We are convinced that together we will go further.
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