The 2018 Happiness Works study concludes that the level of employee happiness in Portugal remains stable compared to previous years.
Samsys, founded in 1997 in Porto, is the second happiest company in the Happiness Works study . Founded by Samuel Soares, the consulting firm specializes in the Information and Communication Technologies sector and also has a branch in Lisbon. Today, its team consists of 55 employees, of which approximately 35% have higher education – and it has not closed the door to new hires. Recruitment has been a recurring mission for the company since 2017.
According to the CEO, Samuel Soares, when the company was founded 21 years ago, communication was B2C ( business-to-consumer ) and the work was solely focused on selling IT solutions. But, shortly afterwards, Samsys transformed this business model and became a B2B ( business-to-business ) company "with a clear and growing ambition to guarantee more and more services," says the CEO.
With this commitment, Samsys has become self-sufficient, which has reduced the number of external companies it uses to guarantee certain services. Over the years, he has specialized in the areas of management consulting, systems engineering, communication, development and assistance and support. Samuel Soares underlines that there was a need to adapt to the market, giving priority to the relationship with customers, something that naturally generates trust and loyalty.
Samsys: all fighting for the same goal
There are several factors that make Samsys employees happy and more productive, but what most contributes to this is involvement. It is Samuel Soares, who recognizes him: “Loving what we do is fundamental, identifying ourselves with the company's values as well, but being in tune and working in a good environment, fighting for the same objective is what is directing us to where we want to go. to arrive. We believe that a good environment has a direct positive impact on motivation and productivity. Of course, there are days when it is more difficult for us to get out of bed or when even the weather can influence our mood, but the greater force around us is positive, and this has an invigorating effect”.
Applying for the Happiness Works ranking was an immediate decision after learning about this initiative. This is because there is an "awareness that the spirit we experience at Samsys is uncommon to find in other companies, and because we believe that this positive energy and unity contribute daily to our success," he says.
Bresimar Automação, Samsys and Hilti Portugal complete the top 3 of the happiest in Portugal in 2018.
Article in: Exame (June 2018), “Good energy and unity guarantee second place for Samsys”
ÁLVARO COVÕES THE EFANT TERRIBLE, location: EXAME | TRUST IN NEWS, p. 110
Article in: Human (July/August 2018), “The examples of 10 happy companies”
HAPPY BUSINESSES, location: HUMAN | Human Resources and Management, p. 19
