At the beginning of 2020, we outlined ambitions and defined clear and concise goals to be achieved throughout the year.
This week, we checked the list of goals for 2020 and we received the ISO 9001:2015 Quality Management System Certification.
Given the increasing competitiveness of the market, it is essential to have characteristics and differentiating factors that allow for a better positioning and gain a competitive advantage over competitors, through increased productivity, the calculation of correct costs and sales prices, as well as the quality of service we provide to our customers and suppliers.
Plan – Execute – Evaluate – Act
The Quality Management System based on the ISO 9001:2015 standard is based on the PDCA (Plan – Execute – Evaluate – Act), which consists of:
- Plan the company's strategy, linked to operation and quality;
- Execute action plans and implement the necessary improvements for the company to function properly;
- To evaluate processes with audits and meetings and products and services with verifications and validations;
- Agir in order to give continuity to the implemented actions that generated good results or define new actions according to the opportunities for improvement.
Customer focus, leadership, people interaction, process approach, continuous improvement, evidence-based decision making and relationship management are the core principles of this standard and already implemented in the Samsys culture that has lasted for a long time. already some time.